We are conveniently located at
10941, 23 Avenue NW, Edmonton, AB. T6J 7B9
Please click on map to get directions
FAQ’S
Our office is dedicated to ensuring our patients remain well-informed when it comes to their dental health. In an effort to better educate, we have taken the time to answer some of our frequently asked questions below. Should you not see the answer to your specific question on this page, we encourage you to contact our office. We would be more than happy to welcome you and provide professional assistance to you!
Insurance related
# Does your office Direct bill insurance plans?
Yes, we do direct billing to most of the insurances. If we have all your insurance information (plan number, identification number, etc.). We will do the per-determinations to let you know your portion in advance and submit claims to your dental plan. We do ask that you pay your portion at the time of your visit. For payment we accept visa, Mastercard, Debit card or cash.
# Will my benefits cover the full cost of my dental visit?
All dental plans are different, and the maximums can vary. Most insurance plans will reimburse at a percentage of the fees charged. It is important that the plan member knows the details of their benefits. Our priority is your dental health, and we do recommend treatment based on your needs. We would be more than happy to send estimates for treatment so that you can budget for your dental appointment.
Dental Visits Related
# Are you accepting New Patients?
Yes, our office is currently accommodating new patients and their loved ones. We welcome walk-ins but we do recommend booking an appointment in advance. Many of our patients have been referred by family and friends of our wonderful long term existing clientage. We love meeting new smiles. If you are looking for a friendly dental environment, you did land at the right place. We would be more than happy to add you to the progressively expanding list of happy and satisfied patients.
# How quickly I can get an appointment for Dental Emergency?
We are dedicated to providing fast, reliable and painless dental emergency treatment to our existing and new patients. We usually keep a slot open for solely emergency situations. If somehow we are unable to book you on same day, we will make sure that you are booked for next business day. We have after hour phone-line where you can call so that we can help you and minimize the discomfort.
# What Should I do if my tooth is knocked out?
Teeth that are knocked-out can be possibly re-implanted. Located the tooth and handle it by crown portion. Do not scrub or use chemical or soap to clean the tooth. Rush to dental office within 30 minutes. When transporting, always keep the tooth moist. Place the tooth in container having either whole milk or saliva. Never wrap the tooth in tissue or dry cloth.
# Why my teeth are sensitive?
With tooth sensitivity patient feel discomfort when they consume hot or cold, sweet or acidic drinks or foods. Sensitivity arises when tooth enamel, which protects the tooth’s pulp and dentin, is washed or thinned from repeated exposure to insult. Other reasons may be receding gums, tooth grinding during night, fractured tooth, fillings and tooth whitening. Freshly placed filling on tooth may remain sensitive for a few weeks. If lingering severe discomfort is felt after the restoration, please see your dentist. Your tooth might need some extensive treatment.
# What can I do about stain and discolored teeth?
Teeth whitening is the most requested cosmetic dental services. Anyone can achieve a brighter smile, and the deeply discolored teeth can be whitened. There are many methods available, from at-home teeth whitening kits and in-office professional teeth whitening to more permanent procedures such as veneers. A consultation about your concerns will help steer us in the right direction.
# When should my children have their first dental visit?
Textbooks recommend first dental appointment for child is once their first tooth erupts in the mouth. We like to see children starting at 3-3 ½ years of their age, unless parents are concerned about an issue and needs assistance. We recommend that you bring your child with you to dental office so that they are little more comfortable when it comes to their first visit. Usually, the first visit is a relaxed appointment. A ride in the chair, counting of teeth and visual exam to make sure there is no immediate concern. If child is happy and relaxed, we will perform the polishing of teeth as well. The appointment concludes with a visit to the prize box.
# Do I need to see the dentist every six months?
Appointments can and do vary from person to person depending on their personal oral care regimen. Most adults experience tartar buildup within 6 months. Older population and patients with periodontal issues need more frequent 3-4-month visits. Tartar cannot be removed at home and needs professional services. If left, it will contribute to periodontitis. We will work with you to determine the frequency of visits that will help keep your mouth tartar-free.
# How often should I brush or floss?
Plaque formation is continuous and can be controlled by regular brushing & Flossing.
Brush your teeth at least twice a day with a soft bristle brush and toothpaste. Daily flossing is the best way to clean between the teeth and under the gum line. Floss holder are recommended if you have difficulty using conventional floss. Rinsing your mouth with water after brushing and also after meals can be helpful if you are unable to brush.
# How to take care of dentures?
To clean your dentures, remove them from your mouth and run them under water to rinse off any loose food particles. Then wet a denture brush or a regular soft-bristle toothbrush and apply denture cleaner or a mild soap. Gently brush all surfaces of the dentures including under the wires and then rinse with water. While your dentures are removed, brush your natural teeth with a soft-bristled toothbrush and floss and clean your gums using a finger wrapped in clean damp cloth. Always remove your dentures overnight to give your mouth a chance to rest. Never use hot water for soaking.